INSIDE QUALITY: EDITION FOUR “Meeting the requirement tells us something happened. It doesn’t automatically tell us whether the right lesson was learned by the right
INSIDE QUALITY: EDITION THREE “Good care leaves evidence behind. It shouldn’t need to be recreated later.” Mathew Brincat Chief Clinical Officer When we ask a
Our Registration Preparation starts with a question: does what’s written down match what’s actually happening? So often we see a provider whose evidence pack is
INSIDE QUALITY: EDITION TWO “The same good care now needs a cleaner line of proof.” Mathew Brincat Chief Clinical Officer When we sit down with
Missed Care Minutes: You could be delivering up to 4 hours of unfunded care daily. AN-ACC funding updates the moment a resident’s classification changes. The
INSIDE QUALITY: EDITION ONE “The organisations that continue to improve don’t prepare for quality. They practise it.” Mathew Brincat Chief Clinical Officer Every organisation has
Through our work alongside residential aged care providers, a consistent picture is emerging. The new Quality Review feels different. Outcomes remain the primary focus. But
How three residential aged care facilities achieved over $1.32M in projected annual funding uplift and built the internal capability to sustain it permanently. THE CHALLENGEFunding
The Fair Work Commission has announced a 4.75% increase to modern award wages, effective 1 July 2026. You can read the Fair Work announcement here. For
Most aged care teams are working harder than they need to. Providers today are already sitting on more opportunity than they realise: more capability, more
Julie’s finance function unravelled overnight. This is how Sapphire Coast Community Aged Care Group (SCCACG) rebuilt their finance function from the ground up. Context Sapphire
As more aged care providers embrace digital platforms, automation and AI, we’re hearing the same question more than ever: “Where is our data stored?” Understanding
When you’re running multiple systems across every part of your organisation – do you actually know what they’re trying to tell you? An incomplete picture
A reflection ahead of International Women’s Day Hi, I’m Vic. Most days, you won’t see me centre stage, and honestly, I prefer it that way.
There is no quiet quarter in aged care finance. Quarterly Financial Reports (QFR) overlap with forecasting. Budget development lands while you’re recalculating award wage uplifts and indexation.
If every dollar needs a job, every data point should have at least three. If it’s not driving visibility, compliance, resourcing quality or financial outcomes
If you have lingering doubts about your Strengthened Standards implementation risk – you’re not alone The Strengthened Aged Care Quality Standards, Support at Home reforms,
Why building your leaders is better than waiting for the perfect one In Aged Care, the hunt for the perfect leader can feel endless –
If we had a dollar for every time someone asked, “Can AI just fix this?”, we’d probably fund half the industry’s digital transformation budget. The
Industry discussions around Care Minutes often focus on reclassifications, departures, and new admissions. Yet there is another area of care classification that does not always
