How great is the new Payment Statement view in the Aged Care Provider Portal! We are loving the Aged Care Provider Portal so much you may think we are Services Australia’s groupies (give us an S, give us an E!…) – but we give credit where credit is due – the new portal is a huge improvement over the Aged Care Online Claiming Portal.
In my previous article Claiming a Care Recipient’s Details in the Aged Care Provider Portal we looked at how the Care Recipient search has been made more secure – which means getting to the Care Recipient profile screen is a little harder. As per the Claim section, the Payment Statement view is also a great ‘shortcut’ to get to the Care Recipient profile screen.
WELCOME TO OUR NEXT HOW TO IN OUR NEW SERIES, TO HELP GUIDE YOU THROUGH USING THE ACPP!
This How To will guide you through the using the Payment Statement view as a shortcut to the Care Recipient profile screen in the Aged Care Provider Portal, and the importance of reviewing Current Claim accuracy at the end of each claim month.
We believe every Older Australian living in Residential Aged Care deserves a remarkable level of service, care and dignity. To help our amazing industry do this, we partner with Aged Care Providers to make the complex simple, so Providers can focus on giving Remarkable care. If you are an Aged Care Provider, and need help transitioning from ACOC to the Aged Care Provider Portal, you can check out our transition article series here!
Provider Assist offer a range of services to provide Aged Care Organisations the tools to run an optimised, efficient, & leveraged business model. We have data driven tools & systems built from years of experience, over 20,000 comprehensive clinical assessments & over 500,000 resident reviews, to identify opportunities for better performance in funding, systems, clinical governance & processes. To find out more, starting with our MyVitals service, sign up for more information here or get in touch on 1300 419 119 or email@example.com.
Does your team need Aged Care Provider Portal How To guides?
Navigating the Aged Care Provider Portal (ACPP) for the first time can be challenging. You want to focus on delivering amazing care – but have a new Portal standing between you and that (plus all the other changes currently happening!) Our team are happy to assist! Sign up here to receive our regular how-to series, and lock in a session with one of our team to walk you through the next steps and help you with any questions you may have.
|AARON TABONE – CHIEF INFORMATION OFFICER
About the Author
Aaron Tabone is the Chief Information Officer of Provider Assist. He describes himself as the ‘hands on’ CIO – writing functional and technical scopes, analysing data and designing new systems – if it is digital, Aaron will give it a go! Aaron has lead the digital transformation strategy which included digitising MyVitals, creating ACFI Assessment Hero and Revenue Hero, integrating Provider Assist to Medicare’s API channel and migrating the business to Salesforce. Aaron has a passion for Aged Care data and has been a key stakeholder to Services Australia for their new Aged Care Provider Portal and Web Services data channel. Aaron’s work has been recognised by Salesforce through a number of case studies and speaking appearances at World Tour and Connections events.
Outside Provider Assist, Aaron recently acted as the Digital Architect on a telehealth project integrating into the Salesforce eco system, Medicare electronic claiming and electronic prescribing.
Aaron lives on the Great Ocean Road in Anglesea with his wife Victoria, son Harvey and two pugs Winston and Phoebe. When he is not working, you will find him mountain biking or running through the nearby forest, attempting to surf, cooking, gardening or enjoying a glass of wine (or two!)