What does your organisation need?

I need more

You can select more than one option from the menu below. We will customise your solution for you.

  • Analysis & Benchmarking

  • ACFI assistance

  • Funding

  • Resident Care

My Vitals

MyVitals

MyVitals is a free monthly benchmarking and management reporting system that allows you to compare your facility’s data to other facilities across Australia. You can also see the difference between your current and potential income and track your performance over time.

MyVitals is a 100% FREE service.









Supplement Recovery

Supplement Recovery

Since 2002 we have worked with over half of the residential aged care facilities in Australia and we have found that 92 % of these facilities have missed out on valuable funding.

By preparing all required documentation and tracking the progress of your claim, we help ensure that your facility receives the level of funding your residents are entitled to.

ACFI Care and Management Solutions

ACFI, Care and Management Solutions

ACFI Care & Management Solutions provide a remarkable approach to optimising both funding and care in your facility. This system consists of three tiers of in-house comprehensive ACFI assessment and related care services.

ACFI Angels
Quickly close your funding gaps.

ACFI Executive
Maintain a sustainable ACFI function.

Allied Health
Resources to deliver care directives maximising funding and care outcomes.

ACFI Assistance

Analysis and Benchmarking

Funding

Resident Care

Training & Expertise

Staff

Enter your details to receive a solution report tailored to your facility.

Expect More

Our industry is fuelled by compassion, but compassion can only be effective when paired with the finances required to support care initiatives.

That’s what Provider Assist is all about. By pairing intimate knowledge of the aged care industry with expertise in the area of ACFI and finance we help aged care facilities, like yours, identify funding opportunities and care initiatives to help you better support your residents.

The result for your facility is elevated care, improved working conditions and a more profitable organisation.

LATEST NEWS & RESOURCES

Did your Aged Care Service have an ADL overpayment in July 2021?

Did your Aged Care Service have an ADL overpayment in July 2021?

September 16, 2021

July is a month each year that is typically associated with a small increase to Aged Care Subsidy and Supplement funding – including ACFI. Provider Assist published a link to the increased rates – which you can check out here. In our review of Payment Statements for July 2021 and August 2021, as part of our Revenue Executive Service and MyVitals application, we noticed that some Providers were paid their ACFI supplement at $1 per day above the rates that the Government had published (https://www.health.gov.au/resources/publications/schedule-of-subsidies-and-supplements-for-aged-care). On further review, we found that in

WHY ARE SOME PROVIDERS OPERATING SUSTAINABLY WHILE OTHERS STRUGGLE?

WHY ARE SOME PROVIDERS OPERATING SUSTAINABLY WHILE OTHERS STRUGGLE?

August 6, 2021

We hear every day that there are many aged care providers operating at a loss. But while we hear that, we also see that many aren’t. So – what are the high performers doing differently? Firstly, to understand the picture more thoroughly: This week the Aged Care Financing Authority (ACFA) released it’s Ninth Report on the Funding and Financing of the Aged Care Industry Report. I’ve been devouring it over a cup of tea…and let’s face it, due to its length I may have extended into ‘glass of wine time’

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