Addressing immediate challenges & empowering for the future – John Curtin Aged Care

CASE STUDY

John Curtin Aged Care

PA Solutions Implemented

At John Curtin Aged Care

Revenue Partner Service:
Helping John Curtin Aged Care to manage through industry transformation, resourcing challenges and a lack of subject matter expertise as they optimise their fees, funding, billing and reconciliation processes. 

We asked Simon Coope, Finance Manager of John Curtin Aged Care, to tell us about his experience with Provider Assist.
Simon Coope
Finance Manager

Tell us about the challenges being addressed:
Our finance team is all relatively new to the Aged Care industry, and we needed to address our immediate challenges, but also empower our team with the skills and knowledge to manage matters more effectively in the future.

Tell us about the solution put in place:
Revenue Partner – to provide training, knowledge & insights to empower the team for the future.

Tell us about your experience:
I wish to express our heartfelt gratitude for your invaluable assistance and support in managing and reviewing John Curtin Aged Care’s funding. The surety you have provided has been instrumental in helping us plan and operate with confidence and stability. We are also deeply appreciative too of your guidance in navigating the complexities of the assessments of several of our residents. Your expertise, persistence, and solutions focus approach have been a significant relief for our team here, and for the affected residents and their families. Also, we wish to give a special thank you to Shavin, Tom, and Renee for their exceptional training through the last year.

Would you utilise Provider Assist again?
Yes, your partnership is truly invaluable, and we look forward to continuing to work together. Once again, thank you for your support.

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Provider Assist

1300 419 119 | team@providerassist.com.au

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